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SEO Blog
Wednesday, September 08, 2010
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The two types of "Busy"

Ok, this is a bit of a diversion....

Recently, I had the opportunity to meet with a few potential clients. Since the actual 'sales call' part of running my own business has always been my nemesis, I look at these meetings as a potential for personal and professional growth.

One of the themes that I realized I hadn't been covering in my marketing campaigns was the "Good Busy" vs. "Bad Busy" concept. It's very simple. If you are too busy to do the work you need to advance your business and you aren't happy with where the business is going, you are "Bad Busy" and need to make some changes in order to plan for success. If you are raking it in hand-over-fist and see no signs that it will change in the future, you are "Good Busy" and don't need to be reading this.

I met with a doctor that had just signed a contract and was very receptive to my input on marketing his practice. When we discussed some low-cost options for marketing and some deliverables he had for me, he was a bit hesitant to commit his time. He explained that he is very busy and may have trouble meeting some of those deadlines.

I also met with a small software company that is having some trouble and wants a better marketing engine. This time, the theme was a little more resistant to the self-marketing techniques I was suggesting. A flat "I'm too busy" was the stock response.

We will discuss these cases over the next few months as the sites come together and the marketing engines roll out.

This is just a reminder that you need to analyze your needs and what you are willing to invest in your own success. If you are too busy to make the investment, but aren't as profitable as you would like; you may want to consider making some changes to allow for long-term growth of your business.

Encourage return visitors

The most important aspect of any website is that it encourages people to return. When people use a website as a resource, they start talking about it and your popularity will grow. People will share your site online with their friends, and over time that will build respect for your organization. It's a lot easier than it ever has been, but it's still quite a daunting task. For this to work, you truly need to be an expert, or at least have a great amount of infomration to aggregate and organize for your readership. We'll talk about news syndication soon.

There is also the option of creating an online forum community. That will get users together that share interests common to your industry. You already need a fair amount of respect and notoriety to get this working successfully. Build a forum, stimulate great conversation, and watch it grow. To properly manage a forum, it is a lot of work. I've set many up for clients and at least half aren't successful because the subject matter experts aren't able to stimulate conversation well enough to encourage the return traffic. The communities that become popular are truly internet forces that can make your business a household name in the coming years.

Ok, the easiest way to get teturn traffic -- update your customer-specific content regularly. Have a current schedule, offer coupons on the web only. Actively encourage people to view your website and return to it. That way, they will remember you when they talk to your friends. If you have a great domain name, your customers will drive your traffic.

Maybe next time we will talk about how to choose a great domain name.

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